At Perfume Gallery (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://perfumegallery.co.ke, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to process orders, provide services, and improve your experience.
a) Personal Information
Full name
Phone number
Email address
Delivery address (for order fulfillment)
Payment details (processed securely by third-party providers; not stored by us)
b) Automatically Collected Information
IP address
Device type
Browser information
Pages visited and interaction data
Cookies and similar tracking technologies
This information helps us improve website functionality and performance.
2. How We Use Your Information
We use the collected information to:
Process and deliver orders
Verify payments and prevent fraud
Provide order updates and customer support
Improve website functionality and user experience
Send promotional messages only if you opt in
Analyse website performance (e.g., using analytics tools)
3. Sharing of Information
We do not sell, rent, or trade your personal data.
Your information may be shared only when necessary with:
Courier partners (for order delivery)
Payment processors (e.g., M-Pesa, Visa/Mastercard)
Service providers assisting with website hosting and operations
All third-party partners are required to handle data securely and in accordance with applicable data-protection standards.
4. Payment Security
All payments are processed through secure and trusted third-party platforms.
Perfume Gallery does not store your card or M-Pesa payment details on its servers.
5. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Remember shopping cart activity
Understand customer interactions
Display relevant offers and content
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Protection & Security
We implement appropriate technical and organizational measures to protect personal data from:
Unauthorized access
Loss or misuse
Disclosure or alteration
Access to customer information is restricted to authorized personnel only.
7. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Opt out of marketing communications
Request details on how your data is used
To exercise any of these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
Perfume Gallery is not responsible for the privacy practices or content of third-party sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions or privacy-related requests, contact us at:
📧 Email: info@perfumegallery.co.ke
📞 Phone: +254706 863 139
