Privacy Policy

Effective Date: October 24, 2025

At Perfume Gallery (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website perfumegallery.co.ke or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following information:

Personal Information

Name

Phone number

Email address

Delivery address (for order fulfillment)

Payment details (processed securely through third-party providers)

Automatically Collected Information

IP address

Device type

Browser information

Pages visited

Cookies and tracking data

This information helps us improve your shopping experience and website performance.

  1. How We Use Your Information

We use your information to:

Process and deliver your orders

Verify payments and prevent fraud

Contact you for order updates

Provide customer support

Improve our website and services

Send promotional messages (only when you opt-in)

Analyze website performance through tools like Google Analytics

  1. Sharing Your Information

We do not sell your data to any third parties.

We may share your information only with:

Courier partners (for order delivery)

Payment processors (e.g., Mpesa, Visa/Mastercard)

Service providers who help us operate our website (e.g., hosting services)

All third-party partners follow strict data protection standards.

  1. Payment Security

All payments are processed through secure and trusted platforms.
We do not store your card or Mpesa details on our servers.

  1. Cookies & Tracking Technologies

We use cookies to:

Improve website functionality

Remember your cart

Understand how customers interact with our website

Display personalized offers

You can disable cookies in your browser settings at any time.

  1. Data Protection & Security

We take appropriate technical and organizational measures to protect your data from:

Loss

Unauthorized access

Misuse

Disclosure

Only authorized personnel have access to customer information.

  1. Your Rights

You have the right to:

Access your personal information

Request correction of incorrect data

Request deletion of your data (where legally applicable)

Opt out of marketing messages

Request details about how your data is used

To make any privacy-related request, contact:

📧 info@perfumegallery.co.ke

📞 0706863139/ 0701624815

  1. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.

  1. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact our support team at:

info@perfumegallery.co.ke

0706863139/ 0701624815