Welcome to Perfume Gallery. By accessing or purchasing from https://perfumegallery.co.ke, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

Perfume Gallery operates an online store selling authentic, sealed perfume products within Kenya.
By using our website or placing an order, you confirm that the information you provide is accurate and complete, and that you agree to comply with these Terms & Conditions.

2. Orders & Payment

  • All prices are listed in Kenyan Shillings (KES).

  • Payment must be made in full before order processing and delivery.

  • We accept M-Pesa and other approved payment methods displayed at checkout.

  • Orders are considered confirmed only after payment is successfully received.

3. Product Availability

We make reasonable efforts to ensure product availability and pricing accuracy.

In the event a product becomes out of stock after purchase, we will contact you to:

    • Offer an alternative product, or

    • Issue a full refund to the original payment method.

4. Shipping

  • Order processing times, delivery timelines, shipping costs, and courier details are outlined in our Shipping Policy.

  • Delivery timelines may vary depending on location and courier availability.

5. Returns & Refunds

  • Returns and refunds are governed strictly by our Return & Refund Policy.

  • Due to the hygienic nature of perfumes, opened or used products are non-returnable.

  • All return requests must follow the timelines and conditions stated in the Return & Refund Policy.

6. Limitation of Liability

To the fullest extent permitted by law:

  • Perfume Gallery shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • Our liability is limited to the purchase value of the product in question.

7. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of Perfume Gallery.

  • No content may be copied, reproduced, modified, or distributed without prior written consent.

8. Governing Law

  • These Terms & Conditions are governed by the laws of Kenya.

  • Any disputes arising shall be resolved within the Kenyan legal system.

9. Contact Information

For any questions or support, please contact us:

📧 Email: info@perfumegallery.co.ke
📞 Phone: +254706 863 139Â